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MVNO or direct with an operator: what suits your business

An MVNO uses an operator's network and builds its own plans, support and management around it. That isn't the best choice in every situation, so we lay the trade-off out openly here.

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Short answer

An MVNO or multi-operator provider buys capacity on the operators' networks, so you get exactly the same coverage and speed, but with its own rates, its own support and usually shorter contract terms. Going direct with an operator makes sense when you need very specific enterprise SLAs or network services that only they provide. For most Belgian SMEs, the advantage of free network choice per line, one invoice and a single point of contact weighs heavier. With Netcom Mobile, you decide per SIM card whether it runs on Proximus or Telenet.

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What stays identical

Radio coverage, speed and call quality come from the same network. On that front there's no difference between a line with us on Proximus and a line directly with Proximus.

What you gain with a multi operator MVNO

  • Free network choice per line, even mid-term.
  • One contract and one invoice for mobile, fixed, IoT, satellite and telephony.
  • Shorter lines with support, without a ticket system between you and the solution.
  • Advice without sales pressure, because we have no quota to meet per network.

What you're better off doing directly

Very large organisations with their own procurement department, specific network-level SLAs or an existing group contract often get more out of direct negotiation. Those who purely want the lowest price per line and need no management are sometimes better off there too.

Our position in short

Since 2009 we've activated more than 15,000 SIM cards for over 1,000 Belgian businesses. Since 2021, more than 2,500 cards have been running on our own Netcom Mobile infrastructure. On Trustpilot, Netcom Solutions rates 4.8 out of 5 with 64 reviews.

Frequently asked questions

Is an MVNO slower than the operator itself?

No, your line runs on the same network. What differs is the commercial formula, not the radio quality.

What happens if a network changes its terms?

We move the affected lines to another network. Your contract with Netcom stays the same.

Is there a minimum number of lines?

No, we work with sole traders as well as fleets of hundreds of cards.

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